Retail & Distribution
When your retail operation or distribution network demands predictable, daily delivery performance — OnWay's routed and on-demand courier service keeps your shelves stocked, your partners satisfied, and your supply chain moving without interruption.
Courier Services
Routed B2B Delivery
Recurring, optimized delivery routes serving retail accounts, wholesale partners, and distribution points on a predictable schedule — daily, weekly, or custom frequency.
Same-Day & On-Demand Fulfillment
When an account needs a fill-in or a shipment is delayed, OnWay dispatches on demand — picking up from your DC or vendor and delivering same-day to the destination.
Box Truck & Freight Delivery
Pallet-level and oversized freight handled by OnWay's box truck fleet — ideal for high-volume retail replenishment that exceeds cargo van capacity.
Inventory & Return Pickup
Scheduled pickup of returned merchandise, empty containers, or pallets from retail locations — integrated into your outbound delivery routes to maximize efficiency.
Time-Definite Delivery Windows
When your retail accounts have receiving windows, OnWay's route planning and dispatch system ensures delivery arrives within the agreed window — not before, not after.
Proof of Delivery & Invoicing
Electronic delivery confirmation with recipient signature, time-stamp, and item-level scan — ready for your AP team or retail partner's receiving department.
Frequently Asked Questions
What types of retail businesses does OnWay serve?
OnWay serves specialty retailers, grocery suppliers, convenience distributors, apparel wholesalers, and any B2B operation requiring reliable, scheduled delivery to retail or commercial accounts.
Can OnWay handle pallet-level freight for large retail replenishment orders?
Yes. OnWay's box truck fleet is available for pallet-level and bulk freight that exceeds cargo van capacity — coordinated with your warehouse and the receiving team at each destination.
Can OnWay accommodate receiving windows at our retail partners?
Yes. OnWay's route planning system is built around time-definite delivery windows. We work with your account list to map receiving windows and build routes that consistently arrive within the agreed timeframe.
Does OnWay provide proof of delivery documentation for retail accounts?
Yes. Each delivery produces a digital receipt including recipient name, signature, timestamp, and GPS confirmation — available in your reporting dashboard within minutes of delivery.
Can OnWay handle return pickups from our retail locations?
Yes. Return pickups can be integrated into outbound delivery routes at no additional trip cost — OnWay drivers collect returns, damaged goods, or empty containers on the way back from deliveries.
Is OnWay available for same-day dispatch if a scheduled delivery fails?
Yes. OnWay's on-demand dispatch is available 24/7. If a scheduled run is delayed or an urgent fill-in is needed, our dispatch team can have a driver assigned and rolling within the hour.