Medical Suppliers & DME
OnWay gives medical device companies and durable medical equipment suppliers the delivery infrastructure to get products from the warehouse to clinics, hospitals, and patient homes — reliably, on time, with the documentation your clients require.
Courier Services
DME Home Delivery
White-glove home delivery of durable medical equipment — CPAP machines, hospital beds, walkers, wheelchairs, and nebulizers — with setup assistance and patient education at the door.
Clinic & Facility Replenishment
Scheduled delivery of consumables, PPE, diagnostics, and medical supplies to physician offices, outpatient clinics, and surgical centers on a recurring route basis.
Surgical Instrument & Implant Delivery
Time-critical delivery of surgical kits, implant trays, and loaner sets to OR facilities — coordinated with your case scheduling team for on-time arrival.
Return & Reverse Logistics
Pickup of returned DME, expired supplies, and loaner equipment from patient homes and facilities — with inspection logging and refurbishment-ready documentation.
Final Mile for E-Commerce Medical Products
Dedicated last-mile delivery for DTC medical product brands — from OTC health products to regulated devices — with signature capture and age/ID verification when required.
Box Truck & Freight Runs
For high-volume or bulky medical equipment that doesn't fit in a car — OnWay's box truck fleet handles pallet-level freight between distribution centers and healthcare facilities.
Frequently Asked Questions
Does OnWay provide white-glove DME home delivery?
Yes. OnWay DME drivers bring equipment into the home, perform basic setup, and provide patients with a brief orientation on usage — all documented with electronic proof of delivery.
Can OnWay handle surgical implant and instrument tray deliveries?
Yes. OnWay coordinates with your case scheduling team to ensure instrument trays, implant sets, and loaner equipment arrive at the OR facility before the first case — with live tracking and ETA updates.
Does OnWay handle reverse logistics and equipment returns?
Yes. OnWay picks up returned DME, expired or recalled products, and loaner sets from patient homes and facilities — with condition-log documentation and coordinated drop-off at your warehouse or refurbishment center.
What vehicle types does OnWay use for medical supply delivery?
OnWay's fleet includes sedans, cargo vans, and box trucks — matched to the size and volume requirements of each delivery. Box truck assignments are available for pallet-level freight runs.
Can OnWay support a nationwide DME supplier?
Yes. OnWay operates across 48 states and can coordinate national delivery programs with regional route design, consolidated reporting, and a single point of contact for operations management.
Is OnWay able to deliver regulated medical devices requiring ID verification?
Yes. For devices requiring patient identity verification or prescriber documentation at the point of delivery, OnWay drivers follow a specific verification protocol with electronic confirmation.