Hospitals & Health Systems
OnWay provides end-to-end courier infrastructure for hospitals and multi-campus health systems — connecting main campuses, satellite clinics, surgical centers, and off-site laboratories with precision scheduling and 24/7 STAT capability.
Courier Services
Inter-Facility Specimen Transport
Scheduled and on-demand pickup and delivery of lab specimens between campuses, clinic draws, and reference labs — with full chain of custody and cold chain compliance.
Pharmacy-to-Floor Medication Delivery
Secure transport of unit-dose medications, IVs, and controlled substances between central pharmacy and care units or satellite pharmacies.
Blood Bank Replenishment Runs
AABB-compliant transport of blood products including whole blood, platelets, and plasma — routine restocks and STAT emergency deliveries to trauma centers.
Surgical Supply Logistics
Reliable delivery of sterile surgical instruments, implants, and procedure kits from central supply to OR suites and ambulatory surgical centers.
Scheduled Multi-Campus Routes
Optimized daily route loops covering all system locations — reducing idle courier time and ensuring predictable delivery windows across every facility.
24/7 STAT Emergency Dispatch
Round-the-clock on-call dispatch for critical needs. A driver is rolling within minutes for STAT orders that cannot wait for a scheduled run.
Frequently Asked Questions
What types of items do you transport for hospitals?
OnWay transports specimens, blood products, medications, surgical supplies, sterile instruments, medical records, and inter-facility mail for hospital and health system clients. All handling follows appropriate regulatory and HIPAA guidelines.
Are OnWay couriers HIPAA-trained?
Yes. All OnWay couriers complete HIPAA awareness training before their first health system assignment. We also maintain Business Associate Agreements (BAAs) with our healthcare clients.
Can OnWay handle STAT and emergency requests around the clock?
Yes. OnWay operates 24/7/365. Our STAT dispatch team can have a driver rolling within minutes for critical requests — blood product emergencies, urgent specimen pickups, or OR supply shortages.
Do you support multi-campus health systems across different cities?
Yes. OnWay builds custom route networks for multi-campus systems, coordinating scheduled loops, STAT coverage, and consolidated billing across all locations regardless of geography.
How do you maintain chain of custody for hospital shipments?
Every pickup and delivery is logged digitally via our driver app with timestamp, GPS, and electronic signature or photo proof. Clients access a live dashboard showing real-time status of every active delivery.
How quickly can OnWay onboard a new hospital client?
Typically 48–72 hours from contract execution. Our operations team will conduct a site assessment, configure routes, and credential drivers before the first scheduled run.